our
certifications.
our certifications.
The IMA Group’s Certifications
For years, IMA Group has shown a strong commitment to ensuring world-class quality, so that the Group is consistently able to provide the best possible assistance and support to its customers.
Organisational
IMA Assistance France
SCOPE IMA E.I.G (Niort, Rouen, Chauray, Limoges, Montreuil) :Development and implementation of 24/7 Mobility and Travel assistance services and Wellness assistance for shareholder beneficiaries and customers.
IMATECH
Customer relations services on behalf of third parties.IMA IBERICA
Management of phone calls and travel, roadside, and medical services as well as in-home assistance services after hospitalisation or due to confinement to bed.Front-Office claims management.
IMA SERVIZI
24/7/365 Provision of medical and technical assistance services for individuals, vehicles and homes.WAFA IMA ASSISTANCE
Technical, funeral and medical assistance activities.Made in France
SCOPE : Group IMA french subsidiaries
Employees based in France with an employment contract under French law
• IMA Assistance France (Niort, Rouen, Chauray, Limoges)
• IMH (Echiré, Marseille, Schiltigheim)
• IMA Protect (Nantes, Beaucouzé)
• IMATECH (Nantes)
Employees based in France with an employment contract under French law
• IMA Assistance France (Niort, Rouen, Chauray, Limoges)
• IMH (Echiré, Marseille, Schiltigheim)
• IMA Protect (Nantes, Beaucouzé)
• IMATECH (Nantes)
Specific entities
Remote surveillance
IMA PROTECT
RESIDENTIAL REMOTE SURVEILLANCE SERVICES TYPE P5 – STANDARD I31Certifications n° 170.01.31 (IMA PROTECT Nantes - 44) and 192.05.31 (IMA PROTECT Beaucouzé - 49) delivered by CNPP - www.cnpp.com
Skills development
IMATECH
TRAINING ACTIONSDiversity
Gender Parity
IMA SERVIZI (Italie)
Gender equality management systemNORME UNI/PdR 125:2022