mobility
taking action wherever you are
m
m
mobility
taking action wherever you are
Ensuring mobility and safety wherever needed
Facilitating mobility and ensuring the safety of drivers, their passengers, and travellers all over the world has been our mission for 40 years.
To achieve this, we listen, advise, and implement increasingly innovative and personalised services, such as geolocation in case of a breakdown and fully digital assistance.
Auto and travel
Roadside assistance & Towing
Personal assistance for travellers
eCall/bCall services
Mobility services
Technical assistance & fault diagnostics
Direct sales (paying customer)
Business Ieads (workshop flows)
Customer relations and delegated management
Training
- Roadside assistance & Towing
- Personal assistance for travellers
- eCall/bCall services
- Mobility services
- Technical assistance & fault diagnostics
- Direct sales (paying customer)
- Business Ieads (workshop flows)
- Customer relations and delegated management
- Training
Key figures
-
93.8 %
Overall satisfaction*
-
1st
assistance Provider in France by number of motor insurance policies**
-
842,654
vehicles towed
**Estimate based on auto Top 20 (number of policies in 2022) Source: Argus de l’Assurance 26/05/2023
Supporting beneficiaries, wherever they may be
For 40 years, we have been providing support to both business and individual travellers, at home and abroad, delivering advice and safety 24/7 so they can make the most of their trip. We achieve this thanks to our network of accredited hospital facilities, our own dedicated medical teams and our expert know-how.
Travel & medical
Medical advice
Directing to pre-approved hospitals
Management of medical expenses
Repatriation- Crisis management
Travel insurance
Digital solutions
- Medical advice
- Directing to pre-approved hospitals
- Management of medical expenses
- Repatriation
- Crisis management
- Travel insurance
- Digital solutions
Key figures
-
+ 64,710
medical assistance cases
-
About 4,000
accredited medical facilities
-
+20
languages spoken
Our products
This platform makes the IMA Group’s services available in digital mode in addition to the assistance services currently included in insurance policies.
DIAG is a business solution for remotely managing and solving technical problems on light vehicles, HGVs, and two-wheelers.